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Warranty & Privacy policy

Warranty

The Manufacturer warrants, the original purchaser only, that each Spa and Hot Tub Cover shall be free from defects in material and workmanship for a period of three years from date of shipment from the factory.

Defects in material and workmanship are fully warranted for the first year from original date of purchase and conditionally warranted during the second and third year.

Defects in material and workmanship occurring within the first year from original date of shipment will be repaired or replaced, at the option of the Manufacturer, without charge.
(All costs of removal and reinstallation are at owner’s expense, as well as the expense to return it to the factory for inspection).

Any defect in material occurring during the second and third year from original date of shipment from the factory will be repaired or replaced, at the option of the Manufacturer, on a prorata monthly basis.  The prorata charge will be determined by dividing the current suggested retail price in effect, by 36 and multiplying the resulting number of months since it’s shipment.

The Warranty obligation of the Manufacturer shall be limited to repair or replacement of the Product and it shall not be liable or responsible under any circumstances or in any amount for consequential or incidental damages or for injury or damages to persons or property using or used in connection with the Product or for loss of profits or other costs or expenses of any kind or character.  There are no warranties or representations by the Manufacturer other than as set forth herein, either express or implied, and no person, firm, or corporation is authorized to make any representation or incur any obligation in the name or on behalf of the Manufacturer as stated herein.

 This Warranty Applies only during normal use and care and is absolutely Void if the product is misused*, neglected*, or damaged* after delivery to the original purchaser, or if it has been repaired or altered by someone other than the Manufacturer, or it has been used for any other purpose other than a spa or hot tub cover.

*Exclusions
This warranty does not include damage incurred by improper use of the  Cover as outlined below.

  1. Defects caused by a component, or part, which is not part of the Cover.
  2. Failure to provide reasonable and periodic maintenance. You may have to reapply the silicone lining between the frame and the aluminum panels.
  3. Direct exposure to any chemicals or abrasive materials.  DO NOT LEAVE COVER ON SPA WHEN ADDING NEW CHEMICALS.
  4. Misuse, abuse, negligence, accident or alterations.
  5. Normal fading and minor deterioration of exterior surfaces.
  6. Freight to and from the Manufacturer, to be paid by purchaser.
  7. Hinge: The hinge on the cover has a warranty for one year.  The Manufacturer will replace the part at no cost if the hinge fails within the first year.   (All costs of removal and reinstallation are at the owner’s expense).  Proof of purchase may be required.

The Cover meets or exceeds all ASTM (American Society for Testing and Materials) F-1346-91, Standards for a Manual Safety Cover, only when the cover is purchased with factory tie downs and they are installed in accordance to the standard (2 panel, hinged cove 96″ or less).   When the Cover is purchased with the proper tie downs the factory adheres the proper stickers to the cover, however it is the responsibility of the purchaser to install the locks at the site of installation.

READ THIS WARRANTY CAREFULLY SINCE PURCHASING THE BE-LITE COVER UNDER THIS WARRANTY CONSTITUTES A MUTUAL AGREEMENT OF THE PROVISIONALS.

WARRANTY REGISTRATION CARD MUST BE COMPLETED AND MAILED TO THE MANUFACTURER WITHIN 10 DAYS.

Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the [company name] website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by [description of the company access procedure]. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.